Customer Reviews

Christine said the work was good and they allowed her to make payments.

Christine M

Mini Cooper The whole experience was top shelf. Ken is great to work with. We found our go to auto repair shop.

Brad N

Very professional Great service as usual

Verified Customer

In-and-out service Courteous, professional, honest, reliable service. Words don't come easy from a guy who has no patience and expects to receive quality service for money paid. Edwardsville Auto is the place to bring your vehicle for service and repairs.

Frederick J

Eric said that they had fast service within a day and left a good impression on him with his first time visit.

Eric Q

Madison said Kenny has worked on her vehicles from the time she had her first one and they are great.

Madison F

Madison said Kenny has worked on her vehicles from the time she had her first one and they are great.

Madison F

Darenda said it was wonderful, they were respectful and didn't treat her like she didn't know anything, they gave her a fair price. She wanted to thank them very much, added that this is an amazing business.

Darenda

Everything was very good Good value fast service.

Gary W

Great Customer Service First time customer and professionalism was outstanding!

Verified Customer

Replaced cracked front thrust bushing. Ken is awesome! He initially couldn't find the bushing but gave me a good price that included the entire control arm. When I found the part, he made the order, called me when it got delayed, and when the part arrived, he called again to let me know to bring in the vehicle. Great work at a very reasonable rate. Easy to see why his shop stays so busy.

Bill B

Awesome service Ken was very easy to work with. Stayed on schedule and his pricing was extremely reasonable.

Verified Customer

excellent customer service Ken is above and beyond. He took his own time to address my concern, was able to squeeze me in for a appointment quickly. He fixed my issue and i was able to eat the next week. He is fair and honest. Something i believe to be the only reason to do business. I have had my fair share of the opposite. Very few business owners exist like him. I highly recommend Edwardsville Auto.

Dawn V

Excellent service Ken was very kind and accommodating and very fair priced before a coupon I used. 10/10 will recommend the service provided, excellent experience!

Courtney S

Excellent service for out-of-town car trouble We were traveling for a college visit and our Odyssey died in Litchfield. Ken provided quality towing and service for a fair price. Highly recommended!!

Dan M

The level of care that was given to me and my car was phenomenal

James M

Kayla said they got everything done quickly and had good communication.

Kayla M

Lisa said they have always given her good service.

Lisa S

Matt said they were really clear with their communication and got the vehicle back to him, even though he was having trouble describing stuff to them, they figured it out and worked through it.

Matt C

Mitch said that they kept him informed throughout the repair process.

Mitch L

Jeff said overall, it was timely and done well.

Jeff J

Spoke with Martin. He said they called Nancy, came out with the tow vehicle, fixed it the next day. His wife was very pleased.

Nancy L

Monica said they are the best place in town, they do a good job, and they are honest.

Monica L

Good service I really appreciate the good service from Edwardsville Auto. As a widow who doesn't know much about cars I trust Ken to do what needs to be done to keep me driving without big worries with the 2010 car. Always willing to work with me to get it done. Thank you to everyone there.

Kathie

Robert said that they are personable, easy to work with and treat him very well.

Robert V

Preventive Maintance on automobile I have gone to Edwardsville Auto on a regular basis to ensure my auto is well maintained. I moved to the area in 2020, and Edwardsville Auto has been the only Auto Care and Repair Services that I have taken my automobile. They have been honest, dependable, and reasonable. I feel that I was fortunate to find them when I did.

Frederick J

Dalton said they were straightforward, very informative and very friendly, their staff was friendly, and his vehicle was fixed in a timely manner. He said he plans on coming back whenever he needs work done.

Dalton B

Great Job After failing my emissions test, Ken did a great job tracking down and fixing the problem!

Renee S

Excellent, quick, and friendly Friendly service with results.

Anthony G

Car Repair Had a repair made to replace my car dash and they handled it like 5+ professionals. Recommend them for any vehicle service you need.

Johnny J

Colleen said she was able to get her vehicle work done, and she is always given a lot of information about her vehicle problems.

Coleen M

Ruby said they are friendly and get the work done, without taking 2-3 days.

Ruby C

Ruby said they are friendly and get the work done, without taking 2-3 days.

Ruby C

Excellent timing on getting car in and excellent service Called and was able to get right in and serviced quickly. They were pleasant to work with and able to get it done in 24 hours. I would recommend them to anyone needing their car serviced.

Peggy H

Linda said that they are wonderful and the business always takes care of her with no problems.

Linda M

Nicole said she always has a good experience, they always go above and beyond.

Nicole N

Kimmy said their communication and the service they provided was good.

Kimmy F

Everything was very good Dropped off truck the night before all work was completed by the time I got off work. Happy with work done.

Gary W

Quick service Quick service friendly staff in and out. Competitive prices compared to my hometown shop.

Lucas D

Gina said always great service, they never take advantage, they do not take all her money, they are caring. She recommends them all the time.

Gina M

Virgil said they are very good, courteous and quick.

Virgil G

Kyle said they are good people and know what they are doing.

Kyle B

Recent review I have been a customer many times. . Edwardsville auto is a great place. They are responsive , competent and reasonably priced. They are great to work with. This is the place to go !!

Larry N

Randel said it was great. He was treated well.

Randel K

LaDonna said the price and everything was good.

LaDonna S

Oil change I'm glad I found these guys, they are quick ,courteous and very reason. Ken is one of a kind.

Mary C

Lidia said her experience was very good. Amazing.

Lidia D

Kasey said they are friendly, prompt, and the service is great.

Kasey A

Quick and easy I had to get my undercarriage fixed because a piece had broken off and went to the mechanic to get fixed. They fixed it in less time than I expected and the car runs great without any scraping, would definitely recommend them.

Edwardsville Auto

short, sweet, and neat I was punctual to the scheduled appointment, and it was like the mechanic was waiting for me. He went to work on my vehicle and it was serviced in good order and I drove away a very happy, satisfied customer.

Frederick J

Ruby said she's taken her vehicle there quite a bit, and she likes Ken and everyone there she's worked with. She said they are willing to drop her off at her home if she needs it, she appreciates them and they do good work.

Ruby C

Charles said they are very good with their customers, and they do good work.

Charles S

Jerome said they have good customer service, fixed his vehicle and the experience was excellent.

Jerome

Anthony said service was good and they were quick.

Anthony D

Anthony said service was good and they were quick.

Anthony D

Mike said they are accommodating, easy to deal with and professional.

Mike C

Friendly and quick always good Always quick and easy Will Definitely bring my car there anytime.

Ruben V

Adrik said they do good work at a good price.

Adrik M

Madison said this business was honest, fantastic. She also said this was the only place she goes for repairs.

Madison C

It is clean and efficient. Prices about right especially when you get good service. I have always gotten very good service from Edwardsville Auto service and this trip was no exception. On time and at about what I expected for the price, Many thanks to Ken and company.

Dave D

Excellent service as always, very knowledgeable and fast repairs

Verified Customer

QX80 starter replacement I used to take my vehicles to another place in town. All my automotive needs will be done here from now on. The starter replacement is not an easy task on an QX-80, and they did it in one day. The cost was very reasonable.

Pete B

Car would not start Fixed the problem and explained what caused the problem . Let's you know how the part works to keep your car running.

Mark H

Meg said she brought her vehicle in and Ken was able to work her in that same day, and she had her vehicle back within 3 days. She said everyone she interacted with was very kind and she felt like she was working with a friend or family member with them.

Meg W

Great place Nobody in this area can provide this good of customer service and kindness

Alan T

Awesome job as always! Great job. Quick, reasonable.

Donna P

Always helpful! Ken is always there when I need him. He works with my schedule when I need to make an appointment and gets the job done! I always go to Edwardsville auto, I feel ripped off at other places. Overall, my car has needed Jesus and Ken has always fixed the damage.

Taylor C

Mike said this business was very accommodating and also very easy to work with.

Mike C

Zach said he found them to be very helpful, communicative, honest and affordable.

Zach E

Micah said it is a good place and she enjoys Kenny.

Micah J

Linda said they are very nice to deal with. Always take care of her vehicle.

Linda M

Aaron said he got great pricing, good service, and the people are very good.

Aaron F

Efficient and valued service. I made a mistake in schedule arriving with my car one week early. They simply worked it in around their busy schedule . I feel very confident when they work on my car. They know " cars" and if something needs fixing or replacement I know they can and will handle it.

Duane W

Hannah said Ken, the person she deals with, is just lovely. Her partner is also a mechanic and if they have any questions, Ken explains what to do and does not charge. She really, really appreciates him.

Hannah K

Great experience I would highly recommend to anyone

Alan T

Front Brakes Edwardsville Auto did a great job fixing my front squeaking brakes. My car now drives much better and smoother!

Renee S

Excellent Job I have used Edwardsville Auto repair for oil changes several times. They frequently have a great coupon for a significant savings. Making an appointment is easy and always on time.

Michael T

Satisfied Customer After going to different repair shops, paying for what they though was the problem, and have the issue continue, we decided to give Edwardsville Auto a call. We were not disappointed. They took the time to give the right diagnostic for the issue we were having and repaired it within days. We haven't had an issue since. Our only regret is that we didn't contact them sooner. Thanks Edwardsville Auto. We will definitely be a returning customer.

Verified Customer

Satisfied Customer After going to different repair shops, paying for what they though was the problem, and have the issue continue, we decided to give Edwardsville Auto a call. We were not disappointed. They took the time to give the right diagnostic for the issue we were having and repaired it within days. We haven't had an issue since. Our only regret is that we didn't contact them sooner. Thanks Edwardsville Auto. We will definitely be a returning customer.

Verified Customer

Excellent service Professional, knowledgeable and always does excellent work for us. No drama just good Service. Stephen and Kathryn

Steve T

Selove said the business was nice. He said they fixed his vehicle and didn't overcharge. Selove said they were also polite.

Selove W

Josh said he always gets good service and they always get the job done.

Josh S

Very Pleased Thank you for all your help.

Tom R

Great Service Ken is always friendly & does a great job explaining what's involved.

Renee S

Great Service! They not only changed the oil, but also added nitrogen to the tires and pointed out that I'm going to need two back tires in the near future. Thank you!

Marsha B

David said Ken at this business was fantastic in explaining issues. He also said he did not try to oversell, and he provided great service.

David S

David said Ken at this business was fantastic in explaining issues. He also said he did not try to oversell, and he provided great service.

David S

Abby said they were reasonable and their price was fair, they were friendly, and they fixed the problem. She said everything went as she expected.

Abby T

Gabrilla said they are very kind, very sweet and have good customer service. They are professional and are very good people. They are attentive and at the top of their game.

Gabrilla S

Tina said they did a good job. She said Kenny does good work.

Tina E

Heather said Tim did a very good job, she appreciates his honesty about the problems, he gave her different options and time to think about what she wanted do.

Heather B

Glad I found these guys I had a good experience here and will be returning again. Ken was enjoyable to work with.

Mary C

Great service Ken and his team always provide great service and the value of his service is outstanding.

Mike M

My car needed help and they fixed it Very knowledgeable about the cars they work own.

Mark H

Excellent experience Had to have a new timing chain put on the truck. This was one of the best customer service experiences I've had for any company/business (Ken). New to the area and will definitely be a long term customer here. Thanks for the great work.

Verified Customer

Arlene said her visit went very well. They were very efficient and fixed the vehicle right away.

Arlene W

Consistent I have received excellent service every time I use Edwardsville Auto!

Renee S

Mike said very accommodating, very easy to deal with.

Mike C

Professional and Efficient My appointment time for a Lube, Oil, and Filter change was 1:00 pm. They pulled my vehicle into the shop at precisely 1:00 pm. The information I needed to provide was minimal as most of the information was taken directly from the vehicle. The required service plus a comprehensive inspection was completed in about 30 minutes. They were polite and low key as they mentioned a recommended repair to consider for the future. Overall, they were very professional and efficient.

Jams Q

Linda said they are so nice, and easy to work with.

Linda M

Great service. Ken was able to get all the parts by the day of service. Dropped vehicle off in morning and picked up that afternoon. Just as he said the week before. Last service I had some where else took 4 months to get completed. Thanks Ken for doing job in a timely manner. If you need auto work. I would recommend checking them out.

Rich M

Robert said they have always taken really good care of him. He has a older vehicle. He has known Ken for years. He gave them a shot and he hasn't had a problem since.

Robert V

Great place. Efficient service as always!

Dave D

Fast service, quality work! Edwardsville Auto is a top notch shop and you can count on Kenny and his team to get the job done in a timely manner and good price.

Chris S

Dakota said he had a little bit of a wait time but the service was good.

Dakota B

Cary said they are very courteous and informative. He said they take time with their customers and explain what's going on. He said he had a good interaction with them.

Cary G

Gary said the business does good work, they are prompt, and have reasonable prices. He is going to start taking his and his wifes vehicles to them for oil changes.

Gary W

Great Service Edwardsville Auto installed new battery and had my car ready as promised.

Renee S

Arrived at Edwardsville Auto at appointment time and Ken promptly noted my appointment in the schedule book. He took my keys and gave them to the mechanic that was going to do the work. The work on the car was completed quickly and I was on my way. There just needs to be more parking.

Frederick J

Great I walked in Monday and asked if it was possible for my vehicle to be looked before I left town Saturday. Ken was very accommodating and said sure bring it in Thursday. They did exactly what I needed, and returned it Thursday night. I would certainly recommend them to anyone who appreciates honest reliable auto service.

Verified Customer

Brittany said they did a great job at a reasonable price.

Brittany M

nice job. I enjoy bringing our vehicle there and trust ken

Randy D

Robert said theyve been great. He knows Ken and hes always treated him with respect. They are family friendly and courteous.

Robert V

Efficient and reasonably priced. Good work and communication.

Mark W

Mike said they work with him and are very flexible, he drops the vehicle off and can pay them in person, or by mail. They are very flexible and help every way they can. They have great professional workmanship and are top of the line in service.

Mike C

Oil change Wonderful

Eric D

Glen said they fixed the problem. he had to take it back and they straightened it out and he did not have to fight for it.

Glenn V

Cary said Ken at this business is very courteous and seemed very knowledgeable. He helped him with his Intoxolock and he is very pleased with the overall performance and everything they did for him.

Gary G

Oil change and maintenance Completed while I waited. Answered questions I had and fixed minor problems.

Verified Customer

Love this auto shop! As always, excellent customer service and the new tires are great!

Danielle U

They do a great job Friendly people and great service

Daniel W

Great auto shop Quality work at affordable price. Highly recommended.

Jen W

Ralph said he was happy with everything except the bill.

Ralph B

Anne said she was very pleased with excellent customer care the staff provided and she plans to return in the future.

Anne M

Efficient, answered questions honestly, Had no issues with the service staff they were very pleasant and willing to help!

Verified Customer

Spoke with Bobby, Sarahs family member. He said they are friendly and they do good quality work.

Sarah S

General Services, near Edwardsville, IL

Amazing Service.

Eric H.

Fast and Courteous

Great service. Always on time and very good at explaining what is happening with your vehicle. Will continue to use Edwardsville Auto for all my vehicles.

Lynette S.

Honest Auto Shop

Ken is such a great honest guy! Definitely someone you can trust with!

Adrienne Z.

Great Prices

The best service & best price EVER!

Robin M.

Fast and Courteous

Efficient and friendly. Needed a new starter before holiday weekend, and it got done.

K.W.

Honest Auto Shop

I was informed about everything that was being done, no surprises.Very friendly and when my car was repaired the price was less than I was quoted. I was quite pleased.

Mark G.

Amazing Service

Best experience for emissions test I have ever had. Highly recommend!

Andrew W.

Amazing Customer Service

Great, friendly service.

Desiree G.

Best Auto Shop

Amazing shop, straight forward down to earth owner and technicians. Thank you for the great service, I highly recommend this shop to anyone local, as I am confident they will take good care of you.

Max. R.

Fast and Courteous

Very kind and quick and nice!!!

Danielle S.